1.Where the Nearest Hospital and Emergency Room Actually Are
Banner Ironwood Medical Center is at 37000 N. Gantzel Road, Queen Creek, AZ 85140, and its main line is (480) 394-4000. It is open 24 hours, it has an emergency department, and Arizona designates it a Level IV trauma center — effective October 11, 2024 and expiring October 11, 2027 on the state list dated December 5, 2025. It is the only hospital with a Queen Creek address, and the only hospital the Town of Queen Creek names as serving the town on its own Fire & Medical page; every other hospital on that page is listed separately, as an “other local hospital” in Chandler, Mesa or Gilbert, as the page read on September 20, 2026.
That Gantzel Road address is also why the hospital turns up under two different city names. Banner Health and the Town both call it Queen Creek; Arizona’s own trauma-center registry lists the identical street address under San Tan Valley, AZ 85140. It is one building, not two hospitals — the municipal labels disagree because of the way the 85140 ZIP straddles two places. This page follows the Town and the operator and calls it Queen Creek; the Town does not publish whether any given 85140 address falls inside the incorporated boundary, so for your own address, run it through the Town’s “Do I Live in QC” map rather than reading a ZIP code as an answer.
| Hospital / ER | City | What our sources verify | Address | From Town Hall | Source date |
|---|---|---|---|---|---|
| Banner Ironwood Medical Center | Queen Creek | Open 24 hours; emergency department; Level IV trauma center; 47-bed first tower | 37000 N. Gantzel Rd. | Queen Creek address | Banner and Town pages, Sept. 20, 2026 |
| Dignity Health Mercy Gilbert Medical Center | Gilbert | Staffed 24-hour emergency room; not on the state trauma list | 3555 S. Val Vista Dr. | 9.3 mi · ~19 min | CommonSpirit page Sept. 20, 2026; AZDHS list Dec. 5, 2025 |
| Phoenix Children’s Specialty Care – East Valley | Gilbert | Outpatient specialty clinic only — no emergency department | 3370 S. Mercy Rd. | 9.0 mi · ~18 min | Checked Sept. 20, 2026 |
| Banner Gateway Medical Center | Gilbert | Level IV trauma center | 1900 N. Higley Rd. | 15.2 mi · ~26 min | AZDHS list dated Dec. 5, 2025 |
| Chandler Regional Medical Center | Chandler | Level I trauma center — the top state tier | 1955 W. Frye Rd. | 17.2 mi · ~28 min | AZDHS list dated Dec. 5, 2025 |
| Banner Desert Medical Center / Banner Children’s at Desert | Mesa | Level I trauma center | 1400 S. Dobson Rd. | 23.9 mi · ~34 min | AZDHS list dated Dec. 5, 2025 |
| HonorHealth Four Peaks Medical Center (formerly Mountain Vista) | Mesa | Level III trauma center; renewal application pending | 1301 S. Crismon Rd. | Not calculated this pass | AZDHS list dated Dec. 5, 2025 |
| Mayo Clinic Hospital | Phoenix | Not on the state trauma list; outside a practical same-day radius | 5777 E. Mayo Blvd. | 47.3 mi · ~64 min | AZDHS list dated Dec. 5, 2025 |
Every mileage and minute figure in that table came out of one routing calculation run on September 20, 2026 from Town Hall, so treat each one as a single off-peak snapshot rather than a promise. It is not a commute time and not an emergency response time. A trip that crosses Ellsworth, Higley or the Loop 202 at commute hour can take longer. Our page on drive times out of Queen Creek covers the same roads when they are busy.
The Town’s page lists three more hospitals that we did not verify further in this pass. Addresses and phone numbers are the Town’s own, as published on September 20, 2026; we did not confirm their emergency services, their trauma designations or their drive times, and none of them appears in the trauma table further down this page.
- Banner Baywood Medical Center — 6644 E. Baywood Ave., Mesa, (480) 981-2000.
- Banner Heart Hospital — 6750 E. Baywood Ave., Mesa, (480) 854-5000.
- AZ General Hospital – Mesa — 9130 E. Elliot Road, Mesa, (480) 410-4500.
3.Urgent Care in Queen Creek: Addresses, Hours and the One That Went Dark
Three walk-in urgent cares carry a Queen Creek 85142 address. Alliance and Gateway publish current hours on their own websites, which is the only place worth trusting for something that changes this often, and both close at 8 p.m. Monday through Friday. The third, Dignity Health Urgent Care at 7205 S. Power Road, is the awkward one: its own location page returns a 404 after the CommonSpirit rebrand, and the only hours attributable to the operator’s parent company come from a CommonSpirit physician bio page, which describes that location as “Open 365 days a year from 7 AM to 10 PM.” So for a 9 p.m. decision: if that bio-page listing holds, Dignity on Power Road is the one Queen Creek walk-in still open; if it does not, the emergency department at Banner Ironwood is the only Queen Creek address publishing round-the-clock hours. Either way, call (480) 728-6000 before you drive to Power Road.
| Walk-in urgent care | Address | Hours | Phone | Where the hours came from |
|---|---|---|---|---|
| Alliance Urgent Care – Queen Creek | 21582 S. Ellsworth Loop Rd., Ste. 100 | Mon–Fri 8 a.m.–8 p.m.; Sat–Sun 8 a.m.–6 p.m. | (480) 339-5599 | Operator’s own location page, Sept. 20, 2026 |
| Gateway Urgent Care – Queen Creek | 25070 S. Ellsworth Rd., Suite 101 | Mon–Sat 8 a.m.–8 p.m.; Sun 8 a.m.–4 p.m. | (480) 499-0201 | Operator’s own location page, Sept. 20, 2026 |
| Dignity Health Urgent Care – Queen Creek | 7205 S. Power Rd., Ste. 101 | Listed as 7 a.m.–10 p.m., 365 days — call first, see the note below | (480) 728-6000 | Address and phone from the Town’s page; hours from a CommonSpirit physician bio page, Sept. 20, 2026 |
That Dignity row needs its footnote, and here it is. Dignity Health now operates under its parent, CommonSpirit Health, and the Queen Creek urgent care page the Town links to returns a 404. The address and the (480) 728-6000 phone number stand on their own, because both come independently from the Town’s own government page. The hours are weaker: they come from a physician bio page on CommonSpirit’s site — “Practicing with a fine health care team at Dignity Queen Creek Urgent Care Open 365 days a year from 7 AM to 10 PM” — rather than from a location or hours page. That is the operator’s parent company describing the location in its own words, which is why this page prints it, and it is a bio page rather than a schedule, which is why this page prints it with the source attached and tells you to call.
The nearby walk-ins, including two the Town’s list leaves out
The Town’s page also points at walk-in clinics beyond those three 85142 addresses. Its nearby list, as it read on September 20, 2026, is two Banner Urgent Care locations in San Tan Valley, MY DR NOW at a Queen Creek 85143 address, a second Gateway Urgent Care in Gilbert, and NextCare in Apache Junction. Two NextCare locations that are not on that list are closer to Town Hall than several that are — 5.6 and 5.9 miles, both about ten minutes in the same September 20, 2026 routing snapshot.
| Nearby walk-in option | Where | Address | Phone | Distance / note |
|---|---|---|---|---|
| NextCare Urgent Care – Higley | Gilbert | 6343 S. Higley Rd. | (480) 748-2712 | 5.6 mi · ~10 min; not on the Town’s list |
| NextCare Urgent Care – Eastmark | Mesa | 9241 E. Cadence Pkwy., Ste. 101 | (480) 626-7203 | 5.9 mi · ~10 min; not on the Town’s list |
| Banner Urgent Care – Gary Road | San Tan Valley | 35945 N. Gary Rd. | (480) 827-5750 | On the Town’s list; hours not verified |
| Banner Urgent Care – Ironwood Drive | San Tan Valley | 40773 N. Ironwood Dr. | (480) 827-5760 | On the Town’s list; hours not verified |
| MY DR NOW | Queen Creek 85143 | 287 E. Hunt Hwy., Ste. 105 | (480) 677-8282 | On the Town’s list; hours not verified. The Town says 85143 addresses are outside town limits even when the mailing city reads Queen Creek |
| Gateway Urgent Care – Gilbert | Gilbert | 920 E. Williams Field Rd., Ste. 101 | (480) 499-0201 | On the Town’s list; hours not verified |
| NextCare Urgent Care – Apache Junction | Apache Junction | 2080 W. Southern Ave. | 1-888-381-4858 | On the Town’s list; hours not verified |
Every hour in these tables carries the date it was checked for a reason. Urgent-care hours, phone numbers and even operators change without notice, and at least two entries on the Town’s own list have already drifted. Check the operator’s page or call the number before you get in the car.
4.Which One for What: A Decision Table Built Only on Verified Facts
This table maps a situation to what each facility’s own operator, or the State of Arizona, says that facility is set up to do. It is a capability map, not triage: in an emergency the dispatcher and the paramedics decide where someone goes, and nothing here changes that.
| Situation | Where the sources point | What is actually verified |
|---|---|---|
| A life-threatening emergency of any kind | 9-1-1 | The Town’s Fire & Medical page publishes 9-1-1 for emergencies and (480) 644-2400 for non-emergency calls. |
| A 3 a.m. problem, when the walk-ins are closed | 9-1-1 for anything life-threatening; otherwise Banner Ironwood ER, 37000 N. Gantzel Rd. | The only emergency department at a Queen Creek address publishing 24-hour coverage. Alliance and Gateway both close by 8 p.m.; the Dignity listing on Power Road runs to 10 p.m. if the bio-page hours hold. |
| The most severe trauma cases | A designated trauma center, chosen by EMS | Banner Ironwood holds Level IV. The nearest Level I centers are Chandler Regional (17.2 mi) and Banner Desert (23.9 mi). |
| Pediatric emergency capability at a Queen Creek address | 9-1-1 first; the emergency department is Banner Ironwood’s | Its ER holds AzAAP Pediatric-Prepared Emergency Care certification. Phoenix Children’s Specialty Care – East Valley in Gilbert is outpatient with no emergency department. The nearest Level I trauma campus carrying a children’s hospital brand is Banner Children’s at Desert, 23.9 mi. |
| A planned delivery | Banner Ironwood’s own maternity page | It lists pregnancy care, labor and delivery care, mother and baby care, a Level II special care nursery, lactation consultants, nurse-midwife care and dedicated cesarean section suites, as the page read Sept. 20, 2026. Confirm current services with the hospital and coverage with your insurer. |
| A walk-in need on a weekday evening | Alliance or Gateway until 8 p.m.; Dignity on Power Road is listed to 10 p.m. | Alliance and Gateway publish 8 p.m. weekday closings, and Gateway also runs to 8 p.m. on Saturday. Dignity’s 7 a.m.–10 p.m., 365-day hours come from a CommonSpirit physician bio page — call first. |
| A walk-in need on a Sunday afternoon | Alliance until 6 p.m.; Gateway until 4 p.m.; Dignity listed to 10 p.m. | Sunday is the shortest published day at both Alliance and Gateway, per their own pages on Sept. 20, 2026. The Dignity listing makes no exception for Sundays, but it is a bio page, not a schedule. |
| Same-day but not urgent, or a behavioral health appointment | Banner Health Center – Queen Creek, Ellsworth Loop | Lists family medicine, internal medicine, sports medicine and behavioral health, and states that many same-day needs belong at an urgent care instead. |
| A veteran using VA care | Mesa VA Clinic (8.7 mi) or the Conrad clinic in Gilbert (9.6 mi) | VA’s page for the Mesa clinic describes outpatient primary care and mental health care with no emergency department. For the Conrad clinic our source gives the address, the distance and the VA Health Connect line only. |
5.Freestanding ER vs. Urgent Care: What the Billing Difference Actually Is
Start with the Queen Creek half of the answer: nothing in our sources shows a freestanding emergency room at a Queen Creek address. The only emergency department we can verify at a Queen Creek address is the hospital-based one at Banner Ironwood, so the “freestanding ER or urgent care?” question that trips people up in Phoenix and Gilbert does not currently have a Queen Creek version. If a new sign goes up on Ellsworth or Ironwood, read it carefully before you walk in — because the difference that costs money is not clinical, it is regulatory.
Arizona’s Department of Insurance and Financial Institutions names a freestanding emergency room as an emergency facility for billing purposes: “If you have an emergency medical condition and get emergency services from an out-of-network provider, facility (such as a hospital or freestanding emergency room)… the most [they] may bill you is your plan’s in-network cost-sharing amount… You can’t be balance-billed for these emergency services.”
Urgent care does not sit inside that same protection. An urgent care visit is billed as an ordinary office or clinic visit, at negotiated rates that are typically far lower than emergency-facility rates — which is exactly why the two feel so different on a statement even when the visit looked similar from the waiting room. The trade-off cuts the other way too: the out-of-network balance-billing shield that DIFI describes at an emergency facility does not apply at the urgent care down the road.
We could not verify a single published price for an ER or urgent care visit at any facility on this page, and we could not confirm which insurance networks the Queen Creek urgent cares accept. Do not assume a clinic is in network because it is close. Confirm with your plan and with the clinic, and budget healthcare the same way you would any other line in the Queen Creek cost of living.
6.Trauma Levels: What Level IV Means When Level I Is 17 Miles Away
Arizona publishes a dated list of designated trauma centers, and it is the only source on this page that settles the question of which hospital is equipped for what. Level IV is the entry-level state designation. Level I is the top tier and the deepest bench of standing resources. Banner Ironwood holds Level IV; the two Level I centers nearest Queen Creek are in Chandler and Mesa.
| Hospital | State trauma level | Designation effective | Expires | From Town Hall |
|---|---|---|---|---|
| Banner Ironwood Medical Center | Level IV | Oct. 11, 2024 | Oct. 11, 2027 | Queen Creek address |
| Banner Gateway Medical Center, Gilbert | Level IV | Jan. 2, 2025 | Jan. 2, 2028 | 15.2 mi |
| HonorHealth Four Peaks Medical Center, Mesa | Level III | Dec. 10, 2024 | Renewal pending | Not calculated |
| Chandler Regional Medical Center | Level I | July 1, 2025 | July 1, 2028 | 17.2 mi |
| Banner Desert Medical Center, Mesa | Level I | June 10, 2024 | June 10, 2027 | 23.9 mi |
| Dignity Health Mercy Gilbert Medical Center | Not on the list | — | — | 9.3 mi |
| Mayo Clinic Hospital, Phoenix | Not on the list | — | — | 47.3 mi |
Two rows deserve a note. Mercy Gilbert runs a staffed 24-hour emergency room — its operator says so on its own location page — and still holds no state trauma designation at all; a functioning ER and a trauma designation are two different things, and the second one is what the state audits. HonorHealth Four Peaks carries an asterisk on its expiration date, meaning a renewal application is pending; under the state rule cited on that list, the designation continues until the health department makes a final determination.
The honest read for a relocating household is that the hospital at a Queen Creek address is a hospital, not a trauma hub. Designation tiers exist precisely so that the most severe cases can be routed to the center with the right standing resources, and that routing decision belongs to EMS rather than to a directory page. If where emergency services sit relative to your street is part of the decision, read it alongside our read on safety in Queen Creek.
7.Maternity and Children’s Care: Can You Deliver Near Queen Creek?
Yes — at the hospital with the Queen Creek address, by its operator’s own published page. Banner Ironwood’s maternity page, as it read on September 20, 2026, says “At Banner Ironwood Medical Center, you’ll find complete maternity care” and lists pregnancy care, labor and delivery care, mother and baby care, a Level II special care nursery, lactation consultants, nurse-midwife care for pregnancy, labor and delivery, and dedicated cesarean section suites. That is the hospital at 37000 N. Gantzel Road describing its own services — a service list, not a state designation and not a capacity figure.
The nearest alternative that publishes the same level of detail is HonorHealth Four Peaks Medical Center (formerly Mountain Vista), 1301 S. Crismon Road in Mesa. Its labor and delivery page, checked the same day, lists seven labor, delivery and recovery rooms and 15 postpartum rooms, plus two cesarean delivery suites and two private triage rooms, and gives (480) 358-6667 for the department. This page publishes no drive time to it, because that route was not measured in the September 20, 2026 routing pass.
Service lines change, and insurance networks change faster. Confirm current labor-and-delivery services, and whether a nurse-midwife or a specific obstetrician delivers there, with the hospital itself — and confirm which delivery hospitals and providers are covered with your health plan — before you need the answer. Nothing on this page is medical advice or a coverage determination.
For children, the name most families search is the one that misleads. Phoenix Children’s Specialty Care – East Valley, at 3370 S. Mercy Road in Gilbert, 9.0 miles from Town Hall, is an outpatient specialty clinic with no emergency department. Read it as a clinic, not as pediatric emergency care nearby. Phoenix Children’s emergency and trauma-designated campuses are on the other side of the Valley, in Phoenix, Avondale and Glendale, and this page publishes no drive times to any of them because none was measured in the September 20, 2026 routing pass.
What a Queen Creek address does carry for children is one emergency credential and one specialist office. Banner Ironwood’s emergency department holds the AzAAP Pediatric-Prepared Emergency Care certification described above, and Banner Children’s Specialists Clinic is listed at 37100 N. Gantzel Road, Suite 214, on (480) 733-7350. That clinic is a specialist office, not an emergency door.
The nearest campus that combines a Level I trauma designation with a children’s hospital brand is Banner Desert Medical Center and Banner Children’s at Desert, 1400 S. Dobson Road in Mesa — 23.9 miles, about 34 minutes in the September 20, 2026 routing snapshot. How that balance — a full maternity service list at an entry-tier trauma hospital, with the deeper benches a drive away — reads against everything else here is covered in the honest pros and cons of living here.
8.Clinics, Behavioral Health and VA Care Around Queen Creek
Banner Health Center – Queen Creek, at 21772 S. Ellsworth Loop Road on (480) 512-3700, is the Queen Creek clinic people most often mistake for an urgent care. It is not one. Its published service lines are behavioral health and mental health, family medicine, internal medicine and sports medicine, and Banner’s own page for the location says outright that many same-day needs can be handled at an urgent care instead.
Its hours are the other trap. The page showed a single narrow window on the day it was checked, and Banner states that hours vary by day and by provider, so this page does not publish a daily schedule for it. Book through Banner rather than assuming a walk-in window exists. The Town’s own listing shows a 85140 ZIP for that same Ellsworth Loop address while Banner shows 85142 — another artifact of the ZIP boundary running through town rather than a second location.
The Gantzel campus clinics
- Banner Health Clinic – Primary Care — 37100 N. Gantzel Road, Suite 201, (480) 394-4469.
- Banner Health Clinic – Specialty Care — 37100 N. Gantzel Road, Suite 107, (480) 394-4480.
- Banner Children’s Specialists Clinic — 37100 N. Gantzel Road, Suite 214, (480) 733-7350.
All three are listed at one address, 37100 N. Gantzel Road, with different suite numbers; the hospital’s own address is 37000 N. Gantzel Road. Our sources give those addresses and nothing about how the buildings sit relative to one another, so this page does not describe the walk between them.
Veterans: the two nearest VA clinics
The nearest VA facility is the Mesa VA Clinic, 4135 S. Power Road, Suite 103, Mesa 85212, on (480) 397-2800 — 8.7 miles and about 17 minutes from Town Hall. VA’s page for it describes outpatient primary care and mental health care, with no emergency department. The Staff Sergeant Alexander W. Conrad VA Health Care Clinic, 3285 S. Val Vista Drive in Gilbert, is a close second at 9.6 miles and about 18 minutes; our source for it gives the address, the distance and the VA Health Connect line, (877) 252-4866, and nothing about its service lines, so this page lists none.
Neither clinic is listed with an emergency department in the sources we used. We did not source a VA policy page on emergency care in this pass, so rather than paraphrase a coverage rule we cannot cite, confirm with VA directly how an emergency visit to a non-VA hospital would be handled on your enrollment.
9.What Changed, What Is Stale, and How to Check Before You Need It
Health directories rot quietly, and Queen Creek’s are no exception. Four specific things are out of date in sources people trust, including the Town’s own government page — which is otherwise the single best source for which facilities serve the town.
- Mountain Vista Medical Center is now HonorHealth Four Peaks Medical Center, same address at 1301 S. Crismon Road in Mesa, confirmed on HonorHealth’s own announcement. The Town’s page still prints the old name.
- Gateway Urgent Care’s phone number differs between sources. The Town lists (480) 650-8133 for the Queen Creek location; Gateway’s own current site lists (480) 499-0201, which is also the number the Town shows for Gateway’s Gilbert location. Use the operator’s own number, (480) 499-0201; we do not know why the two disagree.
- Dignity Health now operates under CommonSpirit Health, and the Queen Creek urgent care page the Town links to returns a 404. The 7 a.m. to 10 p.m., 365-day hours on this page come from a CommonSpirit physician bio page, not from a location page — call (480) 728-6000 first.
- Chandler Regional Medical Center has two addresses in circulation — the legacy 475 S. Dobson Road mailing alias and the current 1955 W. Frye Rd. Both land on the same campus at the northwest corner of Dobson and Frye, about 0.2 miles apart, with essentially identical driving distance from Queen Creek. It is one hospital.
Check these four things, in this order
- The Town of Queen Creek Fire & Medical hospitals and urgent care page for which facilities the Town says serve the town, and for the non-emergency number, (480) 644-2400.
- The operator’s own location page for hours and phone, because that is the only source that updates when a clinic changes them.
- The Arizona Department of Health Services trauma-center list for designations and their expiry dates — it is dated, which almost no hospital marketing page is.
- Your health plan’s own directory for which of these are in network. Nothing on this page verifies that, and the answer changes by plan and by year.
The ZIP and county mess is worth one extra minute while you are at it — not because a ZIP code settles anything, but because it settles nothing. A ZIP code never proves which county, town boundary, fire district, school district or tax rate an address falls under; it governs what a mailing label says, which is exactly why one hospital can be filed under two city names. Run the address through the Town’s “Do I Live in QC” map and the county assessor’s parcel search, and read which county Queen Creek is actually in first.
What this page deliberately does not tell you
Several things readers ask about could not be verified from a primary source on September 20, 2026, so they are absent rather than estimated. That list is short and specific, and it is the honest half of a health directory. Getting these answered is a normal part of setting up a household here, alongside utilities and schools.
- Average ER wait times at Banner Ironwood or any nearby hospital — no primary source publishes one.
- Dignity Health Urgent Care’s hours from its own location page, which returns a 404; the only hours here come from a CommonSpirit physician bio page.
- Which insurance networks any Queen Creek urgent care or clinic accepts.
- Delivery volumes, obstetric staffing or which providers deliver at Banner Ironwood — its maternity page lists services, not numbers.
- A current staffed-bed count for Banner Ironwood separate from the 47-and-up-to-86 tower figure.
- Whether the 2027 ER expansion changes Banner Ironwood’s Level IV designation — the release does not say.
- Any brand-new hospital planned inside town limits beyond that expansion; no such announcement was found.